Quality POLICY STATEMENT
Waterway Construction Group specialises in the provision of wharf construction and maintenance services and related building works to its clients, whilst maintaining the highest ethical, safety, environmental and professional standards.
The objectives of the Group are to:
- provide exceptional service and reliability
- provide quality workmanship by committed and trained personnel
- provide value for money using only suitable quality materials.
- satisfy our clients' requirements, industry regulators and staff, and
- provide these services in a professional and ethically responsible manner.
To achieve these objectives and satisfy the expectations of clients, the Group is totally committed to implementing and maintaining the Quality Management System which is based on AS/NZS ISO 9001 and which incorporates the requirements of AS/NZS 4801 in relation to Occupational Health & Safety and AS/NZS ISO 14001 in relation to Environmental Management.
Matters for improvement in any area are identified and acted on with professional efficiency. Resources, both technical and human will be focused towards the prevention of quality deficiencies in order to satisfy the organisational goal of "right first time ... every time". These ideals will be met by continual improvement involving ongoing monitoring, review and training. Formal and measurable quality objectives have been set by management and are regularly reviewed.
The successful operation of the system relies upon the co-operation and involvement of personnel at all levels. Our commitment to quality will ensure the continued success of the Group and the satisfaction of clients, regulators and staff.
